Privacy Policy

Last updated: 13 July 2026

This Privacy Policy explains how SOFTPROD LTD ("we", "us", "our") collects and uses personal data when you visit this website or contact us. SOFTPROD LTD is a private limited company registered in England and Wales (company number 16249569), with its registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. We act as the data controller for the personal data described in this policy and process it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data we collect

When you submit our contact form, we collect the information you provide: your name, email address, company name (if given) and the details of your enquiry. We do not require an account and do not collect any other personal data through this website.

2. How we use your data

• To respond to your enquiry and communicate with you about your project.
• To prepare proposals or estimates you have requested.
• To comply with legal obligations that apply to us.

Our lawful bases for this processing are our legitimate interest in responding to business enquiries (Article 6(1)(f) UK GDPR) and, where applicable, steps taken at your request prior to entering into a contract (Article 6(1)(b) UK GDPR).

3. Cookies and analytics

This website does not set advertising or tracking cookies. If we introduce analytics in the future, this policy will be updated accordingly.

4. Sharing and processors

We do not sell your personal data. Form submissions may be processed by our form-handling and email service providers acting as data processors on our behalf, and our website is served by a hosting provider. These providers only process data as necessary to deliver their services to us.

5. Data retention

We keep enquiry data only as long as necessary to handle your enquiry and any resulting business relationship, after which it is deleted.

6. Your rights

Under UK data protection law you have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to data portability. You also have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).

7. Contact

To exercise your rights or ask questions about this policy, contact us via the form on our website or by post at: SOFTPROD LTD, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.